About MEL

What Is MEL?

MEL stands for Medical Empowerment Liaison. It’s an AI-assisted tool that supports patients before, during, and after appointments—without recording audio. MEL helps people clarify their goals, stay present during visits, and leave with a clean, actionable summary they fully understand and control.

What we stand for.

Mission

Put patients in the driver’s seat—before, during, and after every appointment—by turning conversations into clear, actionable, patient-owned notes.

Vision 

A world where every person, regardless of background or diagnosis, has equal footing in the clinical conversation and leaves each visit with a plan they understand and trust.

Core Values

Agency — Your story, your goals, your notes.

Equity — Designed to counter dismissive dynamics and bias.

Clarity — Plain-language summaries and next steps.

Privacy by Design — On-device-first; you choose what to store or share.

Collaboration — We support—not replace—provider relationships.

Why I built MEL.

By our founder, Tracey A., PA-C

I’ve sat on every side of the exam room table—patient, mom, caregiver, and PA-C. I’ve watched smart, caring people (myself included) leave appointments confused, unheard, or without a workable plan—especially women and folks managing complex conditions or ADHD like mine.

I created MEL to restore what the system often takes: agency. MEL helps you prepare, keeps you focused in the moment, and turns conversations into your own clear notes and next steps—so you can move forward with confidence.